3 min read · Updated
Notification Preferences
LogicSite keeps you informed without burying you. Notifications are on by default, and you decide — per topic — how they reach you. Your choices are personal: they follow you, not your whole organization.
The Three Ways You're Reached
| Channel | What it is | Can you mute it? |
|---|---|---|
| In-app inbox | The bell / inbox inside LogicSite | No — always complete |
| Messages sent to your email address | Yes, per topic | |
| Push | Alerts on your devices | Yes, per topic |
The in-app inbox always shows everything, regardless of what you mute. Muting only changes what reaches your email and your devices — you can never lose a notification from the inbox itself.
Tuning Your Preferences
Open Settings and go to the Notifications tab.
Find the topic you care about and toggle Email or Push on or off for it.
To silence an entire channel at once, use the master switch at the top of the Email or Push column.
Topics You Can Control
Each topic groups related events so you set them once:
- Service Requests — new requests, status changes, completions, and maintenance agreements
- Work Orders — assignments, rescheduling, and completion
- Handoff & Closeout — handoff packages, closeout walks, sign-offs, and document expiry alerts
- Design Sharing — shared designs and their accept / decline replies
- Project Activity — flagged issues, device completion, and group assignments
- Project Status — status changes, as-built generation, and published reports
- Timeline & Deadlines — phase changes, phase assignments, and deadline alerts
- Comments — replies on discussions you're part of
- Messages — project chat and direct messages
- Mentions & Invites — @mentions and project, organization, or bid invitations
- Account & Support — support access requests and account notices
Start by muting the email channel for the topics you already watch inside the app, and keep push on for the ones you need to know about away from your desk. You can change it any time.
Deadline Alerts
The Timeline & Deadlines topic has two extra knobs of its own, because deadline reminders are personal:
- Lead window — how many days before a phase's end date you want the "coming up" alert.
- Overdue cadence — how often to re-remind you while a phase stays overdue.
Both live next to the topic toggle in the Notifications tab, and apply to phases assigned to you or on projects you manage. See Project Timeline for how phase deadlines work.
Good to Know
- On by default — you opt out of what you don't want, so you never miss something because a switch was off.
- New topics arrive enabled — as LogicSite adds notification types, they show up turned on, so important updates aren't silently withheld.
- System-level controls still apply — your phone or browser's own notification settings sit above LogicSite's, so disabling push at the device level overrides everything here.