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Messaging
LogicSite's messaging keeps communication where it belongs — next to the work. The Messages page (in the sidebar) collects every conversation in one place: each project's chat thread and your direct messages, with unread badges so nothing slips.
Project Chat
Every project has one shared chat thread between everyone with access — your team and, on shared projects, the client side.
Open Messages from the sidebar and pick the project, or use the project's Messages tab.
Type your message. @mention teammates to notify them directly, and attach up to four photos per message.
On a shared project, flip a message to Internal when it's for your team only — the other side never sees it. Everything else is visible to every party on the project.
On shared projects, messages are client-visible by default. Use the Internal toggle for pricing discussions, staffing notes, or anything else that should stay on your side of the fence.
Direct Messages
Direct messages cover the conversations that aren't about one project:
- 1:1 conversations with anyone in your organization — or anyone you share a project with, even across organizations.
- Group conversations with an optional title; any participant can add people, rename the group, or leave.
- Photos and mentions work just like project chat.
A DM keeps working even if a shared project later ends — the conversation belongs to its participants, not to a project.
Discussions in Context
Beyond chat, discussions attach to the things themselves:
- Device discussions are linked to specific equipment, so notes about a camera placement are right where you need them — and they update live in the open panel.
- Annotation comments are pinned to floor plan locations, providing spatial context.
- Service request timelines carry the full back-and-forth on each ticket.
Use project chat for coordination — schedules, scope, announcements. Use device discussions for equipment-specific threads. Use annotation comments for location-specific notes. Use DMs for everything that isn't project business.
Staying Informed
New messages badge the sidebar and send push notifications; direct messages also land in your inbox (one row per conversation, updated in place — never a pile). The Messages topic in notification preferences controls delivery, per channel.