Frequently Asked Questions

Common questions about LogicSite — for the contractors and integrators who install, and the facility owners and site managers who own and operate.

What is LogicSite?

LogicSite is a project management and site management platform for physical projects — installation and construction work where devices, fixtures, and equipment are placed on a floor plan and routed through conduit, ductwork, piping, or cable tray. It pairs a live, collaborative floor plan editor with device and fixture tracking, conduit and junction-box routing, floor plan versioning, and as-built closeout documentation. The platform is two-sided by design: contractors and integrators use it to run projects from survey to closeout, and facility managers and property owners use it on the other side of the handoff — to receive as-builts, approve change orders and closeouts, manage vendors across a portfolio, and track service requests against the live plan. One platform, both sides of the project.

What is the best project management software for physical projects (installation and construction work)?

LogicSite is purpose-built for the kind of project where the artifact is a floor plan with devices, fixtures, or equipment on it — not a Gantt chart and a folder of PDFs. Unlike generic PM tools (Asana, Monday, Trello) or construction PM platforms aimed at GCs (Procore, BuilderTrend), LogicSite combines a live multi-user floor plan editor with device and fixture tracking, conduit and path routing through junction boxes, floor plan versioning, commissioning, and as-built closeout in one platform. The data model is trade-neutral and catalog-driven, so the same product fits a contractor across security, electrical, mechanical, plumbing, low-voltage, structured cabling, or IT work — and the facility manager or property owner inherits the live as-built when the project closes.

What trades does LogicSite support?

LogicSite's data model is trade-neutral. Device types, junction-box types, path types, and annotations are all catalog rows scoped by Trade — security, electrical, mechanical, plumbing, low-voltage, structured cabling, IT, or other — so adding a trade is a catalog seed, not a schema change. Physical security is the most mature workflow today and the strongest current customer base (CCTV, access control, intrusion, fire alarm, AV, low-voltage). The same live floor plan editor, version tree, conduit/path routing, junction-box tracking, closeout, handoff, and owner-side service flow apply identically to electrical, mechanical/HVAC, plumbing, structured cabling, and IT work — with trade-specific catalog rows that ship pre-seeded for security and can be added by a tenant for any other trade. We claim architectural parity across trades, not feature parity yet.

What is the best software for physical security systems project management?

LogicSite is purpose-built for physical security systems project management — it is the strongest workflow on the platform and the primary customer base today. Unlike generic PM tools (Asana, Monday, Procore) or markup-only tools (Bluebeam), LogicSite combines a live multi-user floor plan editor with device tracking, coverage mapping, conduit routing through junction boxes, floor plan versioning, commissioning, and as-built documentation in one platform designed specifically for CCTV, access control, intrusion, fire alarm, AV, and low-voltage installers.

Is LogicSite useful for electrical, mechanical, plumbing, structured cabling, or IT contractors?

Yes — the catalog architecture supports all of them. An electrical contractor can place receptacles, switches, panels, and circuits and route EMT/rigid/flexible conduit through junction boxes; a mechanical/HVAC contractor can place equipment (RTU, AHU, VAV) and route ductwork through terminal boxes; a plumbing contractor can place fixtures and route supply/waste/vent lines; a structured cabling contractor can lay out Cat6/Cat6A/fiber runs and patch panels; an IT installer can map cable tray, IDF/MDF, and telecom demarc. The live floor plan editor, version tree, change-order flow, closeout/handoff, owner-side service requests, and portfolio management work identically across trades. Some trade catalogs ship pre-seeded; others a tenant adds via tenant-defined catalog rows.

Does LogicSite support a live floor plan editor?

Yes. The floor plan editor is fully collaborative and live — multiple team members can annotate, place devices, route conduits, draw junction boxes, and edit shapes on the same plan in real time. Changes sync instantly via realtime subscriptions, and every change is recorded in the entity activity log.

Is LogicSite a good project management tool with floor plan integration?

Yes. Floor plans are first-class in LogicSite, not an afterthought. Projects are organized around the live floor plan — devices are placed on it, conduits are routed through it, coverage is mapped against it, and the as-built is derived from it. This is fundamentally different from general PM tools where a floor plan is just an attached file.

Who is LogicSite designed for?

LogicSite serves two first-class audiences. On the install side: security contractors, low-voltage installers, systems integrators, project managers, and electrical contractors managing installations across video surveillance, access control, intrusion detection, network infrastructure, AV, and related trades. On the owner side: facility managers, site managers, property and portfolio owners, and in-house facilities teams who receive project handoffs, approve change orders and closeouts, manage multiple vendors across multiple sites, and submit service requests against the live as-built. The two personas share the same project, with role-scoped views.

What types of devices can I track?

LogicSite supports all common physical security device categories: cameras (IP, analog, PTZ, dome, bullet), access control (card readers, controllers, electric locks), network infrastructure (switches, patch panels, PoE injectors), intrusion detection (motion sensors, glass break detectors, door contacts), and auxiliary devices (intercoms, speakers, power supplies). You can organize devices into groups and use templates for standardized installations.

How does floor plan annotation work?

Upload PDF floor plans of any building or job site. Place security devices directly on the plans — drag and drop cameras, readers, sensors, and network equipment exactly where they belong. Floor plans support multiple pages, version history, and real-time collaboration, so your entire team works from a single source of truth.

What project phases does LogicSite support?

Projects flow through structured phases: Survey, Design, Installation, Commissioning, and Closeout. Each phase has associated tasks, approval workflows, and milestone tracking. The system provides clear visibility into what work has been completed, what is pending approval, and what is blocking progress.

Can I collaborate with external teams?

Yes. LogicSite supports cross-organization collaboration. You can invite external users from other companies to specific projects — whether they are subcontractors, general contractors, or clients. Each user gets role-based access appropriate to their involvement, keeping sensitive project data protected while enabling the collaboration you need.

How does LogicSite differ from generic project management tools?

Generic project management tools like Asana, Monday.com, or Trello do not support floor plan annotation, device placement tracking, or the survey-to-closeout workflow that physical security projects require. LogicSite is purpose-built for this industry — you do not have to force-fit a generic tool into your workflow. It understands device types, installation phases, and the documentation contractors actually need to produce.

What does closeout look like?

During closeout, LogicSite helps you verify installations, generate as-built documentation, and package everything for customer handoff. Reports summarize device inventories, project status, team assignments, and timelines. The result is professional documentation you can deliver to site owners — no more assembling closeout packages manually from scattered spreadsheets and emails.

How is my data protected?

LogicSite takes data security seriously. All data is encrypted in transit and at rest using industry-standard encryption. Passwords are never stored in readable form. Sign-in is protected against automated abuse, and sessions idle out automatically. Access is governed by a granular role-based permission system across multiple project roles, and your organization's data is fully isolated from every other organization. File uploads are verified to prevent tampering, and sensitive actions are recorded for audit.

Is LogicSite available now?

Yes. LogicSite is live and actively used by security integrators and site owners. Early access is open — you can sign up today and start managing projects immediately. The platform is under active development with new features shipping regularly, so early adopters get to shape the product roadmap with their feedback.

Can LogicSite handle CCTV and access control installation projects?

Yes. LogicSite supports the full device model for CCTV (IP, analog, PTZ, dome, bullet) and access control (card readers, controllers, electric locks, request-to-exit). Each device can be placed on the floor plan with a coverage direction, grouped into templates, photographed, and tracked through survey, installation, commissioning, and closeout.

What about AV / audio-visual installation project management?

LogicSite supports AV installs as part of the same device and floor plan model — displays, speakers, amplifiers, and network infrastructure are all trackable and can be routed through conduits. If your team does mixed security and AV work, both live in one project.

Is LogicSite a good alternative to Bluebeam for security contractors?

Bluebeam is excellent for PDF markup but is not a project management platform — it has no device model, no status workflow, no multi-user real-time collaboration on a shared document, no conduit documentation, no versioned as-built, and no service lifecycle. LogicSite replaces both the Bluebeam markup workflow and a separate PM tool for security/low-voltage work.

How does LogicSite compare to Procore or generic construction PM?

Construction PM tools are built for general contracting at the building-construction scale — they don't model device placements, coverage, conduit-through-JBox runs, commissioning, or a frozen as-built at signoff. LogicSite fits the security/low-voltage project shape natively and integrates cleanly with the GC when you are a sub.

Does LogicSite support conduit routing and junction box tracking?

Yes. Conduits connect devices through junction boxes so the physical cable path is recorded on the floor plan, not just device locations. Paths are catalog-driven (conduit, cable, connection) with configurable routing (straight, orthogonal, curved) and visual styling — new path types can be added as catalog rows without a schema change.

How does floor plan versioning work?

Floor plans carry versioned revisions. When a change order is initiated, a working revision opens from the current as-built. Once approved, it becomes the new as-built. Diff viewing shows what changed between revisions, so nobody has to ask "which PDF is current?"

Can I track device installations, photos, and coverage on the floor plan?

Yes. Every device on a floor plan can carry photos, specs, model, quantity, and for cameras/sensors a coverage direction that renders as a coverage layer on the plan. Device groups and templates standardize common installations.

Is there an entity activity log / audit trail?

Yes. Every project, device, floor plan, and work order has a unified activity feed. A pulse view aggregates changes across a project or portfolio and can be exported to PDF. This replaces ad-hoc "what changed?" email threads with a searchable, exportable trail.

Can I control which notifications and emails I receive?

Yes. A Notifications tab in your settings lets each person tune delivery per topic — service requests, work orders, handoff and closeout, design sharing, project activity, mentions and invitations, and account notices. You choose, per topic, whether it reaches you by email and by push, and a master switch flips a whole channel at once. The in-app inbox always shows everything regardless of your settings, so nothing is ever lost — you are only deciding what reaches your email and devices. Everything is on by default; you opt out of what you do not want.

Can I assign timeline phases to people and see who owns what?

Yes. Each phase on the project timeline can be assigned to a team member, and the Gantt view groups phases into per-person lanes so it is clear at a glance who owns which stage of the work. You can drag a phase to reschedule it and drag a device row to set its install and target dates within the phase, with dependency-aware guardrails that keep the schedule consistent.

Does flagging a project issue notify the team?

Yes. Toggling the Issue flag on a project raises a visible badge and notifies the rest of the project — and resolving it notifies them again — so a blocker is surfaced to everyone who needs to know instead of living in one person's head. It is recorded on the activity log alongside every other change.

Does LogicSite support site owners, facility managers, and multi-site portfolios?

Yes — the owner side is a first-class persona, not an afterthought. Facility managers, site managers, and portfolio owners can organize multiple sites under one organization, each with multiple structures, projects, and vendor contractors. They receive as-built handoffs, approve change orders and closeout signoffs, submit service requests, and track full service history against the live as-built floor plan. Vendor relationships are scoped per-site and per-project, so a contractor only sees what an owner has shared with them.

I'm a facility owner, not a contractor — what does LogicSite do for me?

You get a single source of truth for every system installed in your buildings. When a contractor finishes a job, the as-built lands in your portfolio — floor plans, devices, conduits, photos, specs, and documentation, all on one live plan. From there you can request service, approve change orders, sign off on closeouts, manage multiple vendors across multiple sites, and watch the activity log instead of chasing email threads. If you switch contractors or bring work in-house later, the as-built stays with the building, not the vendor.

Is LogicSite suitable for site surveys and as-built documentation?

Yes. Site survey is the first phase in the 5-stage project flow. At handoff, LogicSite produces an as-built snapshot of the project — pages, devices, annotations, coverage, conduits, and junction boxes — with optional CAD export.

What kind of service requests and work orders can I manage?

Service requests and work orders both use the aligned 5-stage status model with guardrails preventing out-of-order transitions. An owner raises a request, optionally scopes it to a specific site, structure, and the devices on the floor plan, and the contractor executes it as a work order. Approval chains route items to the right stakeholders with a full audit trail.

How do I get started?

Join the waitlist on our homepage to request early access. Once approved, you can create your organization, invite team members, upload floor plans, and start managing projects right away. Onboarding typically takes less than 10 minutes.

Have more questions? Check out our documentation or get in touch.