Frequently Asked Questions

LogicSite is a project management and site management platform for physical projects — installation and construction work where devices, fixtures, and equipment are placed on a floor plan and routed through conduit, ductwork, piping, or cable tray. It pairs a live, collaborative floor plan editor with device and fixture tracking, conduit and junction-box routing, floor plan versioning, and as-built closeout documentation. The platform is two-sided by design: contractors and integrators use it to run projects from survey to closeout, and facility managers and property owners use it on the other side of the handoff — to receive as-builts, approve change orders and closeouts, manage vendors across a portfolio, and track service requests against the live plan. One platform, both sides of the project.

LogicSite is purpose-built for the kind of project where the artifact is a floor plan with devices, fixtures, or equipment on it — not a Gantt chart and a folder of PDFs. Unlike generic PM tools (Asana, Monday, Trello) or construction PM platforms aimed at GCs (Procore, BuilderTrend), LogicSite combines a live multi-user floor plan editor with device and fixture tracking, conduit and path routing through junction boxes, floor plan versioning, commissioning, and as-built closeout in one platform. The data model is trade-neutral and catalog-driven, so the same product fits a contractor across security, electrical, mechanical, plumbing, low-voltage, structured cabling, or IT work — and the facility manager or property owner inherits the live as-built when the project closes.

LogicSite's data model is trade-neutral. Device types, junction-box types, path types, and annotations are all catalog rows scoped by Trade — security, electrical, mechanical, plumbing, low-voltage, structured cabling, IT, or other — so adding a trade is a catalog seed, not a schema change. Physical security is the most mature workflow today and the strongest current customer base (CCTV, access control, intrusion, fire alarm, AV, low-voltage). The same live floor plan editor, version tree, conduit/path routing, junction-box tracking, closeout, handoff, and owner-side service flow apply identically to electrical, mechanical/HVAC, plumbing, structured cabling, and IT work — with trade-specific catalog rows that ship pre-seeded for security and can be added by a tenant for any other trade. We claim architectural parity across trades, not feature parity yet.

LogicSite is purpose-built for physical security systems project management — it is the strongest workflow on the platform and the primary customer base today. Unlike generic PM tools (Asana, Monday, Procore) or markup-only tools (Bluebeam), LogicSite combines a live multi-user floor plan editor with device tracking, coverage mapping, conduit routing through junction boxes, floor plan versioning, commissioning, and as-built documentation in one platform designed specifically for CCTV, access control, intrusion, fire alarm, AV, and low-voltage installers.

Yes — the catalog architecture supports all of them. An electrical contractor can place receptacles, switches, panels, and circuits and route EMT/rigid/flexible conduit through junction boxes; a mechanical/HVAC contractor can place equipment (RTU, AHU, VAV) and route ductwork through terminal boxes; a plumbing contractor can place fixtures and route supply/waste/vent lines; a structured cabling contractor can lay out Cat6/Cat6A/fiber runs and patch panels; an IT installer can map cable tray, IDF/MDF, and telecom demarc. The live floor plan editor, version tree, change-order flow, closeout/handoff, owner-side service requests, and portfolio management work identically across trades. Some trade catalogs ship pre-seeded; others a tenant adds via tenant-defined catalog rows.

LogicSite serves two first-class audiences. On the install side: security contractors, low-voltage installers, systems integrators, project managers, and electrical contractors managing installations across video surveillance, access control, intrusion detection, network infrastructure, AV, and related trades. On the owner side: facility managers, site managers, property and portfolio owners, and in-house facilities teams who receive project handoffs, approve change orders and closeouts, manage multiple vendors across multiple sites, and submit service requests against the live as-built. The two personas share the same project, with role-scoped views.

Generic project management tools like Asana, Monday.com, or Trello do not support floor plan annotation, device placement tracking, or the survey-to-closeout workflow that physical projects require. LogicSite is purpose-built for this industry — you do not have to force-fit a generic tool into your workflow. It understands device types, installation phases, and the documentation contractors actually need to produce.

Bluebeam is excellent for PDF markup but is not a project management platform — it has no device model, no status workflow, no multi-user real-time collaboration on a shared document, no conduit documentation, no versioned as-built, and no service lifecycle. LogicSite replaces both the Bluebeam markup workflow and a separate PM tool for security/low-voltage work.

Construction PM tools are built for general contracting at the building-construction scale — they don't model device placements, coverage, conduit-through-JBox runs, commissioning, or a frozen as-built at signoff. LogicSite fits the security/low-voltage project shape natively and integrates cleanly with the GC when you are a sub.

Yes. LogicSite is live and actively used by contractors and site owners. You can sign up today, create your organization, and start managing projects immediately — every new team gets a 14-day full-access trial, no credit card required. The platform is under active development with new features shipping regularly, so early adopters get to shape the product roadmap with their feedback.

Yes. The floor plan editor is fully collaborative and live — multiple team members can annotate, place devices, route conduits, draw junction boxes, and edit shapes on the same plan in real time. Changes sync instantly via realtime subscriptions, and every change is recorded in the entity activity log.

Yes. Floor plans are first-class in LogicSite, not an afterthought. Projects are organized around the live floor plan — devices are placed on it, conduits are routed through it, coverage is mapped against it, and the as-built is derived from it. This is fundamentally different from general PM tools where a floor plan is just an attached file.

Upload PDF floor plans of any building or job site. Place devices directly on the plans — drag and drop cameras, readers, sensors, and network equipment exactly where they belong. Floor plans support multiple pages, version history, and real-time collaboration, so your entire team works from a single source of truth.

LogicSite supports all common physical security device categories: cameras (IP, analog, PTZ, dome, bullet), access control (card readers, controllers, electric locks), network infrastructure (switches, patch panels, PoE injectors), intrusion detection (motion sensors, glass break detectors, door contacts), and auxiliary devices (intercoms, speakers, power supplies). You can organize devices into groups and use templates for standardized installations — and other trades can extend the catalog with their own device types.

Yes. LogicSite supports the full device model for CCTV (IP, analog, PTZ, dome, bullet) and access control (card readers, controllers, electric locks, request-to-exit). Each device can be placed on the floor plan with a coverage direction, grouped into templates, photographed, and tracked through survey, installation, commissioning, and closeout.

LogicSite supports AV installs as part of the same device and floor plan model — displays, speakers, amplifiers, and network infrastructure are all trackable and can be routed through conduits. If your team does mixed security and AV work, both live in one project.

Yes. Conduits connect devices through junction boxes so the physical cable path is recorded on the floor plan, not just device locations. Paths are catalog-driven (conduit, cable, connection) with configurable routing (straight, orthogonal, curved) and visual styling — new path types can be added as catalog rows without a schema change.

Floor plans carry versioned revisions. When a change order is initiated, a working revision opens from the current as-built. Once approved, it becomes the new as-built. Diff viewing shows what changed between revisions, so nobody has to ask "which PDF is current?"

Yes. Every device on a floor plan can carry photos, specs, model, quantity, and for cameras/sensors a coverage direction that renders as a coverage layer on the plan. Device groups and templates standardize common installations.

Yes. The Sheets tab includes a read-only BOM view that rolls up every placed device by device type, manufacturer, model, and part number with quantities — plus a cable parts list derived from the cable rollup. Because the BOM is computed live from what is actually placed on the floor plan, it never drifts from the design. You can also maintain a per-organization product catalog (manufacturer + model SKUs) and assign products to devices, so the BOM reflects real purchasable hardware.

Yes. Site survey is the first phase in the 5-stage project flow — you can even drop survey pins on the plan from a site walk and convert them into device groups later. At handoff, LogicSite produces an as-built snapshot of the project — pages, devices, annotations, coverage, conduits, and junction boxes — with optional CAD export.

Projects flow through structured phases: Survey, Design, Installation, Commissioning, and Closeout. Each phase has associated tasks, approval workflows, and milestone tracking. The system provides clear visibility into what work has been completed, what is pending approval, and what is blocking progress.

Yes. Each phase on the project timeline can be assigned to a team member, and the Gantt view groups phases into per-person lanes so it is clear at a glance who owns which stage of the work. You can drag a phase to reschedule it and drag a device row to set its install and target dates within the phase, with dependency-aware guardrails that keep the schedule consistent.

Yes — the Workspace Planner. It is one surface with two views: a week/month/year calendar showing phase bars, scheduled work orders, service requests, and quick-capture tasks across every project you belong to, and a read-only cross-project Gantt of phase timelines. Work orders and tasks can be dragged to reschedule, clicking any item opens a quick-view summary with a deep link into the project, and filters narrow the view by project or customer. You can also capture lightweight dated to-dos ("call the inspector Thursday") right on the calendar and assign them to teammates.

Yes. Deadline alerts notify phase assignees and project managers ahead of a phase's end date and again when it goes overdue. You control the lead window (how many days ahead) and the overdue reminder cadence in your notification settings, and the whole Timeline & Deadlines topic can be muted per channel like any other.

Yes. LogicSite supports cross-organization collaboration. You can invite external users from other companies to specific projects — whether they are subcontractors, general contractors, or clients. Each user gets role-based access appropriate to their involvement, keeping sensitive project data protected while enabling the collaboration you need. External collaborators never consume one of your paid seats, and viewing what you share with them is always free. Their organization gets its own 14-day full-access trial; after that, editing and commenting require their own subscription, while approvals and sign-offs stay free.

Yes. Every project has a chat thread shared between your team and the client side, with photos, @mentions, and an internal-only visibility toggle for messages your client should not see. Beyond project chat, direct messages support 1:1 and group conversations with anyone in your organization or anyone you share a project with — all from one Messages page on web and the iOS app, with unread badges and push notifications.

Yes. A Notifications tab in your settings lets each person tune delivery per topic — service requests, work orders, handoff and closeout, design sharing, project activity, timeline and deadlines, messages, mentions and invitations, and account notices. You choose, per topic, whether it reaches you by email and by push, and a master switch flips a whole channel at once. The in-app inbox always shows everything regardless of your settings, so nothing is ever lost — you are only deciding what reaches your email and devices. Everything is on by default; you opt out of what you do not want.

Yes. Toggling the Issue flag on a project raises a visible badge and notifies the rest of the project — and resolving it notifies them again — so a blocker is surfaced to everyone who needs to know instead of living in one person's head. It is recorded on the activity log alongside every other change.

Yes. Every project, device, floor plan, and work order has a unified activity feed. A pulse view aggregates changes across a project or portfolio and can be exported to PDF. This replaces ad-hoc "what changed?" email threads with a searchable, exportable trail.

Yes. Project Reports are published progress documents — a health signal (on track / at risk / off track), hero metrics, install progress, and a narrative — backed by an immutable snapshot of project state at publish time. Publishing notifies the audience, and clients read reports from their shared-project view. Reports live alongside live analytics dashboards (project status, device inventory, activity audit) on the workspace Reports surface.

Yes — the owner side is a first-class persona, not an afterthought. Facility managers, site managers, and portfolio owners can organize multiple sites under one organization, each with multiple structures, projects, and vendor contractors. They receive as-built handoffs, approve change orders and closeout signoffs, submit service requests, and track full service history against the live as-built floor plan. Vendor relationships are scoped per-site and per-project, so a contractor only sees what an owner has shared with them.

You get a single source of truth for every system installed in your buildings. When a contractor finishes a job, the as-built lands in your portfolio — floor plans, devices, conduits, photos, specs, and documentation, all on one live plan. From there you can request service, approve change orders, sign off on closeouts, manage multiple vendors across multiple sites, and watch the activity log instead of chasing email threads. If you switch contractors or bring work in-house later, the as-built stays with the building, not the vendor.

Service requests and work orders both use the aligned 5-stage status model with guardrails preventing out-of-order transitions. An owner raises a request, optionally scopes it to a specific site, structure, and the devices on the floor plan, and the contractor executes it as a work order. Approval chains route items to the right stakeholders with a full audit trail, and every request carries a human-readable ticket number (SR-26-0042) both parties can quote.

Yes. An owner can create a project from a structure, upload design floor plans, and invite multiple contractors as isolated bidders — each bidder works in a private branch and cannot see competitors. Owners can attach a pricing sheet generated from the project BOM (bidders fill in unit prices and lead times, with totals computed server-side) and a questionnaire with required questions. Bid compare puts responses side by side with low/high price highlighting, and awarding the job promotes the winning contractor to project manager with their pricing as the cost baseline.

Yes. The Documents hub is a tenant-wide store for facility documents — contracts, insurance certificates, warranties, guaranties, O&M manuals, permits, specs, reports, photos, and closeout packages. Documents can be scoped to a site, structure, project, customer, or individual device, carry effective/expiry dates, and are versioned — re-uploading keeps the same identity with full version history. You can attach one document to many devices (a shared spec sheet) or give a device its own files (a serial-number photo), and compliance rules can flag a required document as Missing before it becomes a problem.

During closeout, LogicSite helps you verify installations, generate as-built documentation, and package everything for customer handoff. Reports summarize device inventories, project status, team assignments, and timelines. The result is professional documentation you can deliver to site owners — no more assembling closeout packages manually from scattered spreadsheets and emails.

Pricing is per seat, and both contractors and owners buy the same two plans. Starter is $30 per user per month ($300 per user per year — about two months free on annual). Pro is $50 per user per month ($500 per user per year) and unlocks unlimited projects and sites, more storage, bulk editing, CSV and PDF export, and reports. A seat is one internal team member; clients, vendors, and guests you invite from outside your organization never consume one of your seats — they can always view what you share for free, and subscribe on their own side if they want to edit. Adding a teammate never blocks — Stripe simply prorates the next invoice.

Yes — every new organization gets a 14-day full-access trial with no credit card required, including teams created by receiving a handoff, a design share, or a bid invitation. When the trial ends, your workspace becomes view-only: you keep full visibility into your data and everything shared with you, and you can still approve, sign off, and respond to service requests — but edits and comments are paused until you subscribe. Nothing is ever deleted.

LogicSite takes data security seriously. All data is encrypted in transit and at rest using industry-standard encryption. Passwords are never stored in readable form. Sign-in is protected against automated abuse, and sessions idle out automatically. Access is governed by a granular role-based permission system across multiple project roles, and your organization's data is fully isolated from every other organization. File uploads are verified to prevent tampering, and sensitive actions are recorded for audit.

Sign up on our homepage — no waitlist, no sales call. Create your organization, invite team members, upload floor plans, and start managing projects right away with a 14-day full-access trial. Onboarding typically takes less than 10 minutes.